Month: May 2019

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Customizing Microsoft Teams app bar

In this blog post, I will show you how to customize the app bar in Microsoft Teams.

In the past, the app bar on the left was static and not editable. Since a few weeks, Microsoft provides a new policy in your Microsoft Teams admin centre, called Setup Policy. With Setup Policy, you can customize the pinned apps in the left navigation bar in your Microsoft Teams soft client. Also, it provides the option to define different policies for your users.

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iOS accounts needs permission to access Office 365 resources

If you followed the security recomendations in Office 365 and disabled the ability for users to consent for apps, iPhone users will be facing the message “iOS accounts needs permission to access resources in your organization” during native mail account setup for Exchange Online.

I had this situation and find some articles to solve the problem. I would like to give you a short summary of these articels.

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Microsoft Teams and Direct Routing – some calls are failing and marked as missed calls

I had the situation where Microsoft Teams is configured for Direct Routing and calls are dropped unexpectedly. We are using an Audiocodes SBC in Microsoft Azure and a SIP Trunk from Deutsche Telekom for the PSTN connection.

Sometimes an inbound call is signaled by Microsoft Teams for a second and then, it is dropped. In the Microsoft Teams activity feed a missed call is visible. Also, a missed call was shown in the activity feed even there was no ringing.

At first, I thought I could bring it down to cell phone calls only. But after asking my colleagues some users reported the same behaviour for calls coming from PBX systems.

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