Last week I had the opportunity to speak at the monthly MeetUp of the Teams Nation. My topic for the session was Microsoft Teams Direct Routing with Local Media Optimization.Continue reading “Teams Nation – Monthly MeetUp – March 2021”
A very often requested feature in Microsoft Teams Phone System projects is auto dial. A user marks a phone number and is looking for a shortcut to initiate a phone call with Microsoft Teams to this marked number. Does it work, Thorsten, auto dial for Microsoft Teams?
To be honest: not directly out of the box. But based on an article from Frank Carius, I found a solution for this request.Continue reading “Auto dial with Microsoft Teams”
I had the situation where Microsoft Teams is configured for Direct Routing and calls are dropped unexpectedly. We are using an Audiocodes SBC in Microsoft Azure and a SIP Trunk from Deutsche Telekom for the PSTN connection.
Sometimes an inbound call is signaled by Microsoft Teams for a second and then, it is dropped. In the Microsoft Teams activity feed a missed call is visible. Also, a missed call was shown in the activity feed even there was no ringing.
At first, I thought I could bring it down to cell phone calls only. But after asking my colleagues some users reported the same behaviour for calls coming from PBX systems.Continue reading “Microsoft Teams and Direct Routing – some calls are failing and marked as missed calls”
I guess it’s more an issue for European Microsoft Teams users but we European loves our busy signalling 😉
If you enable PSTN calling features in your Microsoft Teams environment, you will very fast recognize that there is no busy
Arrives a second call while you are in a