Last week I had the opportunity to speak at the monthly MeetUp of the Teams Nation. My topic for the session was Microsoft Teams Direct Routing with Local Media Optimization.Continue reading “Teams Nation – Monthly MeetUp – March 2021”
I had the situation where Microsoft Teams is configured for Direct Routing and calls are dropped unexpectedly. We are using an Audiocodes SBC in Microsoft Azure and a SIP Trunk from Deutsche Telekom for the PSTN connection.
Sometimes an inbound call is signaled by Microsoft Teams for a second and then, it is dropped. In the Microsoft Teams activity feed a missed call is visible. Also, a missed call was shown in the activity feed even there was no ringing.
At first, I thought I could bring it down to cell phone calls only. But after asking my colleagues some users reported the same behaviour for calls coming from PBX systems.Continue reading “Microsoft Teams and Direct Routing – some calls are failing and marked as missed calls”
If you are using an Audiocodes SBC to connect your SIP Trunk to Microsoft Teams Direct Routing, you had probably the situation, where inbound calls are failing.
I had this situation a few days ago and spent some time for analyzing it.Continue reading “Microsoft Teams Direct Routing and Audiocodes SBC – Conflicting Payload Type”