Unanswered Call handling in Microsoft Teams

Microsoft Teams is the teamwork hub with several communication modalities. You can initiate Peer-2-Peer Audio or Video calls, invite to online meetings. If you already deployed Microsoft Phone System or have installed Microsoft Teams Direct Routing, initiate or get PSTN calls.

But what is the call handling if you are away or you are logged off from Microsoft Teams?

Continue reading “Unanswered Call handling in Microsoft Teams”

Microsoft Teams – Busy here

I guess it’s more an issue for European Microsoft Teams users but we European loves our busy signalling ๐Ÿ˜‰

If you enable PSTN calling features in your Microsoft Teams environment, you will very fast recognize that there is no busy on busy for PSTN.

Arrives a second call while you are in a call with Microsoft Teams, there is actually no “Busy here”-signalling for the caller.

Continue reading “Microsoft Teams – Busy here”