Office 365 QuickTipp – Episode 29 – Notifications in Microsoft Teams – Part IV

In the fourth and last episode of my series about Microsoft Teams notifications I have two topics: a short look into the future about an upcoming change in the Microsoft Teams client. And second, I will try to resolve some questions to some magic mails which arrives from time to time in your mailbox about missed activities in Teams.

Continue reading “Office 365 QuickTipp – Episode 29 – Notifications in Microsoft Teams – Part IV”

Office 365 QuickTipp – Episode 23 – New Meeting Experience in Microsoft Teams – Part II

In my newest episode, I continue to demonstrate you the new Microsoft Teams Meeting experience like Large Gallery View, Together Mode or Focus Mode. Microsoft published this new feature by end of July 2020, and it should be already available in your Tenats.

Continue reading “Office 365 QuickTipp – Episode 23 – New Meeting Experience in Microsoft Teams – Part II”

Customizing Microsoft Teams app bar

In this blog post, I will show you how to customize the app bar in Microsoft Teams.

In the past, the app bar on the left was static and not editable. Since a few weeks, Microsoft provides a new policy in your Microsoft Teams admin centre, called Setup Policy. With Setup Policy, you can customize the pinned apps in the left navigation bar in your Microsoft Teams soft client. Also, it provides the option to define different policies for your users.

Continue reading “Customizing Microsoft Teams app bar”

Microsoft Teams and Direct Routing – some calls are failing and marked as missed calls

I had the situation where Microsoft Teams is configured for Direct Routing and calls are dropped unexpectedly. We are using an Audiocodes SBC in Microsoft Azure and a SIP Trunk from Deutsche Telekom for the PSTN connection.

Sometimes an inbound call is signaled by Microsoft Teams for a second and then, it is dropped. In the Microsoft Teams activity feed a missed call is visible. Also, a missed call was shown in the activity feed even there was no ringing.

At first, I thought I could bring it down to cell phone calls only. But after asking my colleagues some users reported the same behaviour for calls coming from PBX systems.

Continue reading “Microsoft Teams and Direct Routing – some calls are failing and marked as missed calls”