Microsoft Teams Archives

29. April 201917. April 2019

Microsoft Teams Direct Routing and Audiocodes SBC – Conflicting Payload Type

If you are using an Audiocodes SBC to connect your SIP Trunk to Microsoft Teams Direct Routing, you had probably the situation, where inbound calls are failing.

I had this situation a few days ago and spent some time for analyzing it.

22. April 201918. April 2019

Unanswered Call handling in Microsoft Teams

Microsoft Teams is the teamwork hub with several communication modalities. You can initiate Peer-2-Peer Audio or Video calls, invite to online meetings. If you already deployed Microsoft Phone System or have installed Microsoft Teams Direct Routing, initiate or get PSTN calls.

But what is the call handling if you are away or you are logged off from Microsoft Teams?

15. April 20198. May 2019

Microsoft Teams – Busy here

I guess it’s more an issue for European Microsoft Teams users but we European loves our busy signalling 😉

If you enable PSTN calling features in your Microsoft Teams environment, you will very fast recognize that there is no busy on busy for PSTN.

Arrives a second call while you are in a call with Microsoft Teams, there is actually no “Busy here”-signalling for the caller.