In this blog post you will learn how to customize the music on hold in your Microsoft Teams environment. Microsoft announced this feature to be deployed in September 2022 and it allows us to define an own music on hold.
You archive this by configuring the new policy Hold Music in the Microsoft Teams Admin Center. Because it is a Microsoft Teams policy, you have the choice to set a new music on hold globally for all users or to define a music on hold for individual users.
Continue reading “Customize Music on Hold in Microsoft Teams”
In my first blog post about how to manage ownerless Microsoft Teams, I wrote about the standard tools by Microsoft. In this blog post, I will give you some inputs how to use the Microsoft Graph API in combination with SharePoint Online and Microsoft Flow to find ownerless M365 groups and to stay informed about ownerless teams or Microsoft 365 groups.
I will use the Graph API to get a report about the existing Microsoft Teams. This dataset is filtered on ownerless teams and is written to a SharePoint list. When stored in the SharePoint list, you can extend the solution by triggering a Microsoft Flow to notify the service desk, for example.
Continue reading “How to find ownerless Microsoft Teams – Part 2”
A few weeks ago, Microsoft announced a new milestone for the Microsoft Teams phone system – the Microsoft Teams SIP gateway will support IP DECT systems soon. A few vendors are already known and one of them will be Poly and their IP DECT solution Rove. In this blog post, I will write about the configuration and how to setup the Poly Rove to work together with the Microsoft Teams SIP gateway.
Continue reading “How to connect the Poly Rove IP DECT system to the Microsoft Teams SIP gateway”
In this first blog post of two, I will cover how to manage ownerless Microsoft Teams and Microsoft 365 groups using board tools from Microsoft. Ownerless Microsoft 365 groups or teams are quite common and often seen in the wild.
A few weeks ago, Martina Grom tweeted about a new feature in the Microsoft Admin Center to find these ownerless Microsoft 365 groups or Microsoft Teams. It allows active members to be notified by mail when the team, or rather the Microsoft 365 group, no longer has an owner. This tweet brought this feature to my attention.
I will show you this option and an alternative way to notify someone about ownerless teams, like the IT staff for example, by a scripted solution in a second post.
Continue reading “How to manage ownerless Microsoft Teams – Part 1”
A very often requested feature in Microsoft Teams Phone System projects is auto dial. A user marks a phone number and is looking for a shortcut to initiate a phone call with Microsoft Teams to this marked number. Does it work, Thorsten, auto dial for Microsoft Teams?
To be honest: not directly out of the box. But based on an article from Frank Carius, I found a solution for this request.
Continue reading “Auto dial with Microsoft Teams”
My 30th episode of Office 365 QuickTipp will focus on the Microsoft Editor. The Microsoft Editor is an AI powered service by Microsoft supporting you as an author. It comes along with the Office 365 suite and it also available as browser addon. It will support and help you to write texts correctly and in more comprehensive way. Microsoft Editor automatically recognizes the written language, checks spelling and give some advices on how to improve it for a better understanding. For example, if you use the same word too often, alternative words are suggested.
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Episode 26 starts a multi-part series about notifications in Microsoft Teams. In this episode I will show you the genral settings regarding notification settings in Microsoft Teams.
Continue reading “Office 365 QuickTipp – Episode 26 – Notifications in Microsoft Teams – Part I”
In my 25th episode I will share with you some updated features in Microsoft Forms. When you follow me from the first release, you know that my first QuickTipp was about Microsoft Forms and Design Ideas. A few months ago, Microsoft enhanced this service and suggest you some answer based on you question. This is quite awesome and helpful when English is your native language. For other languages, the feature isn’t available yet.
Continue reading “Office 365 – QuickTipp – Episode 25 – Microsoft Forms – Updated Version”
In this episode I’ll talk about an Outlook Addin from Microsoft that helps you to improve and optimize the detection rate for Fale/Positives.
Continue reading “Office 365 QuickTipp – Episode 24 – Report Message in Outlook”
For example, if a mail was classified as junk, you can report this mail as normal mail and it will be moved to your inbox. The same the other way round: If a Junk mail ends up in your inbox, you can report it as Junk or Phishing.
This way Exchange Online Protection learns for you and evaluates the mails accordingly in the future.
In July Microsoft announced a new Microsoft Teams Device class – Teams Display. It took some time, but by mid of July I had the chance to buy one of these new devices and I would like to share my knowledge and experience with you in this blog entry.
Continue reading “New Teams Device class – Teams Display Lenovo ThinkSmart View”